top of page

FAQ

What are the payment options? We offer payments through Visa, MasterCard, Amex, ChinaUnionPay, Jcb, Diners, Cartes Bancaires, Discover, Visa Electron, Maestro and Apple Pay.

​

What is your return policy? We offer free returns and exchanges on items within 14 days of purchase. Please send us an email to set this up! 

​

Do you offer a local pickup option? Yes! Local pickup is available in Vancouver. Please select this option during checkout for details about pickup location.

​

Didn't find what you were looking for? Send us an email at hello@shopnorthcott.com and we'll get back to you in 24-48 hours.

bottom of page